FAQs

📦 Where do you ship to?
We currently ship to the United States, Canada, the United Kingdom, Australia, and selected countries in Europe and Asia.

📦 How long does shipping take?
Orders are typically processed within 1–2 business days. Standard shipping takes 5–10 business days depending on your location.

📦 Will the package be discreet?
Absolutely. All orders are shipped in plain, unmarked packaging without any brand or product information on the outside.

🔒 Is my order and payment information secure?
Yes. Our site uses SSL encryption and PCI-compliant payment gateways to protect your personal and payment data.

🔁 What is your return policy?
Due to the intimate nature of our products, we do not accept returns unless the item arrives damaged, defective, or the wrong item was sent.

💬 How do I contact customer support?
You can reach us via the Contact Us page or email us at . Our support team typically responds within 24 hours.

🔌 Are your products safe to use?
Yes. All our products are made with body-safe, hypoallergenic materials and sourced from reputable manufacturers.

🌐 What payment methods do you accept?
We accept Visa, MasterCard, and other major credit cards. Depending on your region, additional payment options may be available at checkout.

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